Telecom giant Rogers is experiencing Canada-wide outages Friday morning, affecting thousands of wireless, cable, and internet customers.  

Rogers confirmed on its Twitter account that it is trying to “resolve” the issue.

“We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible.” Rogers tweeted. “We will continue to keep you updated as we have more information to share.”

NetBlocks, an internet monitoring watchdog group, reported that total internet traffic in Canada was down by 25% of its normal level on Friday morning. 

“Confirmed: A major internet outage has been registered across Canada; real-time network data show national connectivity down to 75% of ordinary levels,” tweeted NetBlocks. “Incident impacts network operator Rogers and other [Internet Service Providers], with telephony and emergency calls reported unavailable by many.”
Downdetector, which tracks outages by crowdsourcing status reports, showed over 20,000 users affected by the outage. The number dropped to around 9,000 by 10am ET.

Emergency services, travel and financial networks have been affected as well. TD Bank has said it is currently facing system issues with its Interac e-transfer services.

“The Rogers Network is experiencing some technical difficulties” tweeted Toronto Police Operations. “Some people will have trouble connecting. There are some connection problems calling 9-1-1.”

TekSavvy, re-seller of Rogers services said that its own services were down and there is “no ETA” on when they will be restored.

The Confederation Bridge between P.E.I. and New Brunswick reported not being able to process debit payments and is only accepting cash and credit cards for payment. CBC Nova Scotia reported bank machines in the area and around Toronto are out of order. 

CBC’s radio station in Kitchener, Ontario has been taken off the air as a result of the outages.